Terms of Service

1. Service Overview

ApprovalWhisper (“we”, “us”) provides AI-powered product authentication as a service. By uploading images or descriptions, you receive a confidence score, forensic analysis, and a cryptographic authentication certificate.

2. Not Legal or Expert Certification

Our analysis is informational only. A “High Confidence” result does not constitute a legal, financial, or professional appraisal. Do not rely solely on our assessment for resale, insurance, or legal disputes. For high-value items, seek a certified appraiser.

3. Acceptable Use

You agree not to: (a) upload content that infringes copyright or contains malware, (b) attempt to reverse-engineer or bypass our rate limits, (c) scrape or resell our output, (d) impersonate brands or third parties, (e) use the service to facilitate counterfeit sales. See our Prohibited Use Policy for the full list of prohibited content.

3a. Prohibited Content & Legal Reporting

ApprovalWhisper uses automated content safety scanning on every upload. We strictly prohibit any content that is illegal under US or international law, including but not limited to child sexual abuse material (CSAM), non-consensual intimate imagery, malware, and content depicting imminent threats of violence. Uploads that match these categories are blocked, preserved as evidence, and reported to the appropriate authorities (including NCMEC CyberTipline as required by 18 USC § 2258A). Users who upload such content will have their accounts permanently terminated and may face criminal prosecution. We cooperate fully with law enforcement investigations.

4. Subscriptions and Billing

ApprovalWhisper offers two auto-renewable subscription tiers and one non-renewing consumable add-on:

• ApprovalWhisper Monthly (Consumer): $9.99 per month, 60 scans/month, auto-renewable.
• ApprovalWhisper Pro / Reseller: $48.99 per month, 300 scans/month, auto-renewable.
• Scan Pack — 500 Scans: $99 one-time, non-renewing consumable, available to Pro subscribers only.

On iOS, subscriptions are billed by Apple via In-App Purchase. Payment is charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price tier you selected. You can manage subscriptions and turn off auto-renewal at any time in your Apple ID account settings (Settings → Apple ID → Subscriptions). No cancellation of the current subscription is allowed during the active period. Any unused portion of a free trial, if offered, will be forfeited when you purchase a subscription.

On the web, paid plans are billed monthly via Stripe. You may cancel at any time through your account portal; cancellation takes effect at the end of the current billing period.

We do not offer prorated refunds for partial months. Chargebacks will result in immediate account suspension.

5. Rate Limits and Fair Use

Free tier: 3 scans/month. Consumer: 60 scans/month. Pro: 300 scans/month. Excessive automated requests may be throttled or blocked. Enterprise licensing is available for high-volume use cases.

6. Liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our aggregate liability is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for consequential, indirect, or punitive damages.

7. Changes to These Terms

We may update these terms. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

8. Governing Law and Binding Arbitration

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered under the rules of the American Arbitration Association (AAA), conducted in Virginia. You and ApprovalWhisper each agree to resolve disputes only on an individual basis and not as part of any class, collective, or representative action. You waive any right to a jury trial or to participate in a class action.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction in Virginia to prevent irreparable harm pending arbitration.

9. Contact

Questions? Email support@approvalwhisper.com